Privacy Policy
Last updated: August 19, 2026
Willow Outdoor ("we," "us," or "our") respects your privacy. This policy explains what information we collect through https://www.willow-outdoor.com, how we use it, how we share it, and the choices you have.
Information We Collect
When you submit our contact or estimate request forms, we collect the information you provide — typically your name, email address, phone number, zip code, and project details. If you opt in to text messages, we also record your mobile number and a record of your consent (including the date, time, and the form or method used to give it). We also collect standard analytics data such as pages visited, device type, and referral source.
How We Use Your Information
- To respond to your inquiries and provide estimates
- To communicate about your project by phone, email, and text message
- To send appointment reminders, scheduling updates, and project status messages
- To improve our website and services
- To track the effectiveness of our marketing (including call and form tracking)
Text Messaging & Mobile Information
No mobile information will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third parties for marketing purposes.
Mobile information may be shared only with subcontractors and service providers that support our operations — such as our CRM, scheduling, and messaging platforms — and only so they can deliver messages on our behalf. These providers are not permitted to use your mobile information for their own marketing.
Consent to receive text messages is never a condition of purchase. You can opt out at any time by replying STOP to any message from us. For help, reply HELP or contact us at (913) 553-9370. Message and data rates may apply, and message frequency varies.
Sharing of Information
We do not sell your personal information. We may share information with service providers who help us operate our website, forms, messaging, and marketing (such as our CRM, messaging, and analytics providers), and when required by law or to protect our legal rights. As stated above, mobile numbers and SMS consent data are excluded from any sharing for marketing or promotional purposes.
Cookies & Analytics
Our site may use cookies and similar technologies for analytics and marketing measurement. You can control cookies through your browser settings.
Data Retention & Security
We keep your information only as long as needed to serve you, meet our record-keeping obligations, and document messaging consent. We use reasonable administrative and technical safeguards to protect it, though no method of transmission over the internet is completely secure.
Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from anyone under 18 years of age.
Your Choices
You may request access to, correction of, or deletion of your personal information by contacting us at spencer@willow-outdoor.com. You may unsubscribe from emails using the link in any message, and opt out of text messages by replying STOP.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with a new "last updated" date.
Contact Us
Willow Outdoor
8107 Antioch Rd, Overland Park, KS 66204
(913) 553-9370
spencer@willow-outdoor.com